Providers Favor TBT's Customer Service
Lately some transcription companies have been offering U.S. based transcription as a “premium service” to their clients. Then what exactly does that say about the non-premium medical transcription providers? How are those highly important medical files of yours being handled and by who? Your operations are critical and you just can't settle for less than top-quality transcription. TBT provides affordable, exceptional quality U.S. based transcription and that's all we provide. Our experienced staff is here to handle your sensitive healthcare information with unparalled attention and care. TBT was established in 1996 and has years of experience backing up its name and it's experience that you can trust.
The world has gone global and so have medical transcription companies. But how much trust are you willing to put in medical transcription providers that are literally a world away? What kind of education have they received? Do they have the appropriate tools necessary to meet your specific needs? And what do you do if a problem arises? Do you really need all those worries when it comes to some of your practice's most important information? TBT offer transcription services from a team of editor specialist and MT's that have the latest technology, tools and references right at their fingertips. Rest assured that you'll be getting the best possible service and speedy turnaround for all of your records.
TBT Focuses On Client Satisfaction
TBT's U.S.-based medical transcription providers give you more than just exceptional service and quick transcription; clients have flexibility in dictation methods. Call in to our toll free line from anywhere for safe and secure transmission of your voice data files to our team of professionals. Choose to use a hand held recorder and download your voice files to our SFTP site for secure transmission. You can also use your iPhone or iPad with the right app and send your dictations from there. No matter what method you use, your transcription will be completed within 12 to 24 hours. We even offer STAT services for our clients in need of 1 to 4 hour turnaround upon request (additional fees apply).
Client satisfaction is the top priority for TBT. Not all medical transcription providers can say that. We're here to serve the needs of the client. If for any reason you have a need to contact TBT, you will reach the administrative offices, not an automated phone system. You may even speak with the Owner/General Manger who will be certain to handle your needs with the upmost attention and to your satisfaction. All transcription work should be premium as far as TBT is concerned and that is what they provide their clients. That's why TBT takes great pride in our U.S. Based operations. TBT does not outsource to outside companies so that TBT can assure that your healthcare information is getting the quality and service they deserve.
